Reverse logistics covers all the processes and activities involved in managing, inspecting, and processing goods shipped from the point of consumption (or sale) to the warehouse. I...

In logistics warehouses, automated picking helps optimize and accelerate the order preparation process. Robots and mechanized systems pick items automatically, boosting productivit...

The success of a WMS deployment project depends on a wide range of factors that go beyond the technical aspects. The company’s organizational and operational characteristics must...

The digitalization of commerce, and the resulting omnichannel nature of business, is leading many companies, in both BtoC and BtoC, to initiate projects to reorganize their supply ...

e-commerce is doing well. Providing customers’ demands in terms of quality of service, delivery times and charges are properly met. For logistics professionals, the organizationa...

In the past, stores were envisioned merely as places for advising customers and converting sales. Those days are long gone. Now, stores have to offer an extended suite of services,...

Almost all retailers offer a return service for items purchased online, and many use the option as a selling point. Although the service is popular with consumers, it can be a real...

The growth of marketplaces means that manufacturers are now selling directly to their end clients. Today’s connected, automated factories are no longer merely places where things...

Web-to-store, mobile-to-store, web-in-store, store-to-web… omnichannel retail is in full swing, promising consumers the ability to order from any channel and have items delivered...