MAIN MISSIONS

PRE-SALES – FRAMING COMMITMENTS – CUSTOMER RELATIONSHIP

• Taking part in the pre-sales phase with Commercial Engineers to understand and incorporate project issues and risks and define the best solutions
• Advising, supporting and guiding customers in their choice of solution and project management by seeking to provide them with the most added value
• Drawing up commercial proposals and taking part in customer support, playing a key role in pre-sales
• Negotiating and validating the financial, technical, etc. constituent parts of the contract with customers and any addenda related to changes in objectives and scope previously discussed.
• Ensuring compliance with contractual clauses and managing potential customer disputes
• Being a vector of commercial development: detecting and qualifying commercial opportunities by anticipating customers’ demand

PROJECT MANAGEMENT

• Defining and controlling the service commitments of projects (scope, cost, time, quality)
  • Defining and managing the success criteria of a project
  • Anticipating the technical and financial risks of the project: defining the action plans to be carried out in order to maintain critical paths and alleviate project risks
  • Managing performance and contributing to the profitability of his/her projects
  • Managing project staff schedules and arbitrating resources according to priorities
  • Leading delivery of important work, missions or projects
  • Billing
  • Preparing and directing steering committees: validating presentations and reports (writing them if necessary)
  • Participating in project governance meetings/bodies and carrying out project reporting: launching projects, reports, etc.
  • Performing financial follow-up and ensuring that billing is done on time
  • Coordinating the different contacts involved in the project (suppliers, subcontractors, etc.) : managing the staff working on the projects
  • Reporting to management

MANAGEMENT

Identifying the resources needed to complete projects and arbitrating assignments between projects

• Ensuring that the activities carried out by his/her staff are properly carried out (controlling and supervising the project staff)
• Providing advice and assistance to Project Managers in defining the technical and human resources necessary to properly conduct projects; providing support to production staff during complex activities
• Assessing and supervising employees from a functional standpoint: defining training plans to develop staff in technological, functional and methodological terms
• Taking part in a management activity of his/her organisation (staffing, co-production, talent committee, etc.)
• Actively participating in the capitalisation and industrialisation of best project practices within his/her organisation.
• Implementing HR processes (yearly performance review, recruitment, etc.)
• Acting as a communication relay

DEVELOPEMENT OF OFFERS

• Helping to create and develop new offers
• Helping to formalise them and promote them from a marketing standpoint

RELATIONAL INTERFACES

INTERNAL

• PM
• Expert
• Business Analyst
• Delivery Manager
• Other entities (H2I, HC, etc.)

EXTERNAL

• Customers
• Third-party suppliers

PROFILE

INITIAL TRAINING

• 4- or 5-year higher education diploma (MIAGE, Engineering school)

DESIRED EXPERIENCE

• 8 to 12 years in project management and team management

KEY BUSINESS SKILLS

• Be able to create, manage and maintain customer and supplier relationships
• Understand the environment and customer issues
• Be able to structure and draft professional texts (specs, procedures, proposals, reports, etc.)
• Act with vision and motivate
• Implement a project methodology and carry out operational management of a project
• Be able to negotiate (arguments- presentation- reassurance-closing)
• Support and develop people
• Be able to influence and guide