Make informed decisions in real time
Make the right decision in real time with a unique collaborative application that connects all parties together.
Save time and effort
Say goodbye to emails and files and manage all your claims in one place through a fully digital workflow.
Improve customer satisfaction
Raise the bar for customer satisfaction with real-time tracking of outstanding disputes.
Fully collaborative application:
- Connect your entire ecosystem: purchasers, customers, suppliers, carriers, customer service teams, and more
- Let all parties see resolution progress
- Save time by reducing claim cycle iterations
- Securely share information with parties to the dispute, with precise permissions
Easier operational tracking of claims, from initial submission through to resolution:
- Configurable dispute management workflow (stages, resolution priorities, permissions, and more)
- Easy completion of claim attributes (subject of the claim, persons responsible for processing the claim, priority, criticality, and more)
- Integrated, intuitive chat for entering messages and adding photos, documents, and other attachments
- Say goodbye to phone calls, emails, shared Excel spreadsheets, and other manual workflow processes
Collaborate and gain visibility over your logistics operations
Explore our other solutions for aggregating logistics data, gaining real-time visibility of logistics events, and collaborating with your ecosystem.
Need to streamline your dispute management workflow?
Request a demo or contact our sales team.