Improve delivery accuracy and enhance reliability with OIL, ensuring you consistently meet the rising expectations of your customers.
Select the most economical and reliable source for each order and every item, helping you manage costs effectively without compromising on quality, speed or sustainability.
Reduce manual interventions and maintain control throughout the entire order lifecycle, even as supply chains grow more complex, from purchase to delivery, on returns and refunds.
OIL is recognized by Gartner in its market guides for Distributed Order Management and Retail Store Inventory Management.
Never miss a sale
When customers visit your store 24/7, you need to have the right item available and delivered on time:
- Guaranteeing optimum availability of your products and services,
- Precise management of all your stocks, including stocks in transit and reserved stocks,
- Centralisation of all your data in a single, reliable source: your only source of truth.
Customer first
Consumer is king! Our OMS offers intelligent solutions that meet consumer expectations:
- Management of the entire ordering process, from start to finish,
- Functionalities focused on customer satisfaction in a ‘consumer centric’ approach,
- Optimisation of every stage of the order process, with information recorded and communicated efficiently.
Deliver as promised
Optimum logistics with a minimal carbon footprint:
- Deliveries always meet customer expectations, building trust.
- Several sustainable shipping options for retailers
- Focus on green last-mile logistics to meet the growing demand to reduce carbon footprints,
- Thanks to intelligent interfaces, allocation of the most ecological transport for each order
“Right First Time” and “On Time In Full” for retailers improves customer experience and operations.
Our team lives and breathes retail, we innovate accordingly.
Offer world class unified commerce experiences with AI driven omnichannel capabilities.
Time to market of a standard solution, flexibility of a custom solution.
Continuous innovations, rich, flexible and supporting the latest developments.
State of the art, microservices based, API driven, scalable.
Make and keep the sustainability promise that consumers expect.
One system for all your orders
The ways consumers buy products continue to grow, with more stores, marketplaces and webshops. OIL processes orders from these different sales channels while keeping an eye on all your stock levels.
Deliver from different locations
Make the most of your inventory by setting up stores as additional fulfilment locations. OIL will determine the ideal picking location for every individual order, whether you value cost or speed of delivery.
Omnichannel return and refund
Do you struggle with the complexity of omnichannel returns? OIL manages the hassle automatically and takes care of refunds as well, providing you and your customers with an omnichannel experience.
Request a demo or contact our experts.