In the past, stores were envisioned merely as places for advising customers and converting sales. Those days are long gone. Now, stores have to offer an extended suite of services,...

Although traceability has long been operational in this sector, digital technology now makes it possible to go even further with efforts to secure the supply chain and even to prov...

Almost all retailers offer a return service for items purchased online, and many use the option as a selling point. Although the service is popular with consumers, it can be a real...

Web-to-store, mobile-to-store, web-in-store, store-to-web… omnichannel retail is in full swing, promising consumers the ability to order from any channel and have items delivered...

With omnichannel logistics, retail outlets and e-commerce firms are pooling their traditional strengths to address the challenges they face. As stores become local warehouses, they...

Which technologies will be heavily integrated into warehouses in the future? Some trends are already taking shape such as robotization, automation, artificial intelligence and conn...